Contact Us

We’d Love to Hear From You

At METCALFE WEAR LTD, we value every customer and are always happy to assist you. Whether you have a question about our jewelry, your order, shipping, returns, or anything else, our team is here to help.

We are committed to providing a smooth and reliable shopping experience. Please feel free to contact us, and we will do our best to respond as quickly as possible.

Get In Touch

Customer Support Email
payment@metcalfewear.net

Phone
+44 7366448489

Business Address
METCALFE WEAR LTD
7 GILL STREET
NEWCASTLE UPON TYNE
UNITED KINGDOM
NE4 8BH

Customer Support Hours

Our customer service team is available:

Monday – Friday
9:00 AM – 5:00 PM (GMT)

We aim to respond to all inquiries within 1–2 business days.

Before Contacting Us

For faster assistance, please include the following information when contacting us:

• Your order number (if applicable)
• The email address used for your purchase
• A detailed description of your question or request

This helps us provide a quicker and more accurate response.

Stay Connected

Follow METCALFE WEAR LTD for new collections, styling inspiration, and brand updates.

Instagram: @metcalfewear
Facebook: METCALFE WEAR LTD
TikTok: @metcalfewear

Thank you for choosing METCALFE WEAR LTD. We appreciate your trust and look forward to assisting you.

Last Updated: July 12, 2026